When purchases are made you will receive your item between 1-3 business days. We try our hardest to get deliveries sent out same day depending on when the purchase was made.
We've kept shipping cost to a minimum. It starts from £9 for parcels up to 25kg. Anything heavier is charged accordingly. We always review the orders. If we can make shipping costs cheaper, we simply refund you the savings.
All products come in discrete packaging. Please make sure that there's someone in to sign for the items as our courier charges us £10 to return parcels back to us, this will happen after a few delivery attempts and a week has passed. They will leave a card for you to get in touch and re-arrange re-delivery at an appropriate time.
An email confirmation with tracking number, will be sent to you via email. You can track your products at any time, either via the tracking link in the footer of this page or simply by logging into your account.
Once confirmation of delivery has been successful, all courier returns must be paid by the customer, and faulty items will be reinbursed. Hyjo Ltd will offer a full refund or exchange for any product you return within 14 days of purchase.
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