Delivery Information

Delivery:
When purchases are made you will receive your item between 1-3 business days. Our shipping cut-off is 2pm, any orders placed before then are likely to be dispatched the same day for delivery the following working day. Orders placed around 2pm we will try our hardest to get sent out same day, otherwise they will be dispatched next working day for the following day delivery. Orders placed after 2pm on Friday will be dispatched on Monday for delivery on Tuesday.

Standard Next Working Day (Orders over £99 <30 kg)*	FREE
Standard 1-2 Working Days (Orders under £99 <2 kg)	£5.95
Standard Next Working Day (Orders under £99, 30 kg per parcel)*	£7.95
Pallet Delivery	£80.00

 

Delivery Surcharges:
Free delivery will exclude orders containing any items with a dimension over 1.2m. 

Delivery Address:
- Debit Card & Credit Card payments can only be sent to cardholders billing address.
- Bank Transfer payments can be sent to a delivery address, different from the billing address.

Discreet Packaging:
All products come in discreet tight black wrap packaging. Please make sure that there's someone available to sign for the items as our courier charges us £10 to return parcels back to us, this will happen after 3 delivery attempts and a week has passed. They will leave a card for you to get in touch and re-arrange re-delivery at an appropriate time.

Tracking:
An email confirmation with tracking number, will be sent to you via email. You can track your order at any time via the couriers website.

Return Policy:
Once confirmation of delivery has been successful, all courier returns must be paid by the customer, and faulty items will be reinbursed. Hyjo Ltd will offer a full refund or exchange for any product you return within 14 days of purchase, that are unoppened.